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jeudi 17 décembre 2015

Engaging Fashion Consumers, With Christina Kelly

By Katie Onson


Anyone who works in fashion retail should know that you get what you put into this particular job. In order to get the most out of it, though, you should know how to engage consumers. This is especially true when you consider that there are many different personalities, some being stronger than others. Regardless, if you'd like to know how to deal with shoppers as effectively as possible, here are a few talking points that Christina Kelly can tell you about.

In order to engage consumers in the world of fashion, you should know that first impressions aren't always what they seem. According to fashion authorities like Christina DiMauro Kelly, someone who comes across as polite at the start might soon exhibit rude tendencies when work takes longer than usual to complete. This can be quite surprising to new workers, but it's part and parcel of this job. Anyone who works in this field should expect the unexpected.

Next, exercise patience with those who are unruly. Anyone who has worked in retail - and Christina Kelly can agree - has dealt with at least one rude customer during their life, and it can become a challenge to handle the gripes they have to bring up. If you're new to this type of work, politely say that you will get someone to help, before bringing over a supervisor or team lead. This is one of the best ways to handle the issue if you are still learning the ropes.

In order to engage with consumers as effectively as possible, do not forget to smile. It seems like an unspoken rule in the world of fashion retail, but you'll find that it's easier to do your job when you're able to smile. By doing so, you stand a greater chance of raising the spirits of others, even if they weren't having the best of ways before. It's a simple way to spread cheer, and it will help you interact with any customer while working your shift.

Fashion retail can be a rewarding opportunity for those who are passionate about fashion in general. However, it can be a challenge to interact with particular customers, which is why it's in your best interest to focus on learning as much as possible. Not only will the aforementioned points aid in the best learning experience, but it's possible that you'll achieve greater success sooner than expected. It's simply a matter of how much you're willing to put into your job.




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